On this page you can download the presentations held at the 1st pre-conference "Integrating the patient's perspective in health care".

• Ian Seccombe: Using results from the NHS patient experience survey programme
• Barbara Vriens e.a.: Transparency in the quality of hospital care
• Evelien Bloemendal e.a.: workshop "The patient-centeredness of public patient experience information
• Bridget Hopwood:Little Voice: Gaining meaningful feedback from young outpatients
• Vanina Laurant-Ledru: The emerging importance of civil society in the sustained success of vaccination programs
• N. Groeneweg: Role of patient experiences in healthcare purchasing
• Moser et al: Patient’s decision making in selecting a hospital for elective orthopaedic surgery
• Peter Cross: Using survey data to improve patient experience
• Sally Donovan: Transferring the English Inpatient Survey to the Veneto region of Italy
• Timon Sibma: Development of CQI surveys by patient organizations
• Daniëlle Timmermans e.a.: Using information for health care decisions